At My Shoe and Sole, we want you to be completely satisfied with your purchase. If for any reason you’re not happy with your order, we offer a 7-day refund policy.
To request a refund, simply contact our customer support team at info@myshoesole.com or +92 321 9474785. You’ll need to provide your order number, details about the product, and any relevant photos if there is a product issue. Once we confirm your request, we’ll guide you through the return process.
Placing an order is simple! Just browse our website, select the products you want to buy, add them to your cart, and proceed to checkout. You will need to provide your shipping address and payment details to complete the purchase.
Yes, we offer Cash on Delivery (COD) as a payment option. You can select COD during checkout if you’d prefer to pay in cash upon receiving your order.
- Mobile Wallets (EasyPaisa, JazzCash)
- Cash on Delivery (COD)
Once your order is shipped, we will send you an email or SMS with tracking details. You can use the tracking number provided to monitor the delivery status on Order Tracking.
Currently, we only offer shipping within Pakistan. We are working to expand our services in the future and may offer international shipping at a later date.
We provide a detailed size guide for each product to help you choose the right fit. If you are unsure about your size, you can measure your feet and compare them with the size chart available on the product page.
If you have any questions or need assistance, you can contact our customer support team by:
- Email: info@myshoesole.com
- Phone: +92 321 9474785
- Contact Form: Fill out our online Contact Form and we will get back to you as soon as possible.
Once an order is placed, it is processed quickly to ensure fast delivery. If you need to change or cancel your order, please contact us within 2 hours of placing the order. After that, we cannot guarantee that the changes or cancellation can be made.
About Brand
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Get In Touch
- +92 321 9474785
- Harbanspura, Lahore
- info@myshoesole.com
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